Shipping Policy

Last updated: September 3, 2026

At STARTOXA, we are committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times depend on your destination:

• United States: 7–15 business days
• United Kingdom: 7–15 business days
• Europe: 7–15 business days
• Canada: 8–18 business days
• Australia & New Zealand: 8–18 business days
• Other countries: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delivery times may vary due to customs, carrier delays, holidays, weather, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, STARTOXA may offer free shipping promotions to selected destinations.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, if tracking is available.

Please allow 2–5 business days for tracking information to become active after your order has been shipped.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country.

Any such fees are the responsibility of the customer and are not included in the product or shipping price unless explicitly stated at checkout.

Delayed or Lost Packages

If your package appears to be delayed, please check the tracking information provided in your shipping confirmation email.

If your package has not arrived within 10 business days after the estimated delivery window, please contact us at support@startoxa.com, and we will help investigate the shipment.

Please make sure your shipping address is correct before completing your order. STARTOXA is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: support@startoxa.com

STARTOXA™
Bring the universe home. 🌌